Salesforce Certified Associate
The Salesforce Certified Associate is the entry point into the Salesforce credential program. It validates a general understanding of the Salesforce ecosystem and its business value, navigating the platform, the core CRM data model (standard objects and relationships), and reports and dashboards.
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Start Salesforce Associate examSkills measured
Salesforce Ecosystem
32%Customer 360 and clouds, roles in the ecosystem, Trailhead and AppExchange, editions, and release cadence.
Navigation
28%The Lightning Experience UI, App Launcher, list views, records and related lists, global search, and activities and Chatter.
Data Model
25%Standard objects (Account, Contact, Lead, Opportunity, Case), record types, lookup vs master-detail relationships, and fields and page layouts.
Reports and Dashboards
15%Report types and formats, filters, grouping and summaries, dashboard components, and sharing and running user context.